A global charity – Office 365 and Azure Agility Case Study

2018-05-23T14:01:18+00:00

The challenge A worldwide Charity noticed that its current systems and environment needed a new solution which allowed the employees to stay up to date and work efficiently on projects and cases across multiple time zones. The trend of the IT industry was to use cloud-based solutions in multinational organisations to keep infrastructure costs low, [...]

A Facilities Management Company improve collaboration through Application Development

2018-05-16T09:25:59+00:00

A facilities management company were searching for a solution in which enabled them to work closer with its partners and integrate systems to provide a more efficient and smoother service to its customers. The organisation were working closely with a Public Sector organisation across two completely separate CAFM (Computer Aided Facility Management) platforms. The company [...]

Organisations adopt Microsoft DirectAccess with the support of risual and Celestix

2018-05-16T09:29:17+00:00

As technology evolves, organisations across the UK are driven to deliver a better working strategy for their customers. risual have helped many organisations in almost every vertical ranging from small Borough Councils, City Council’s, Police Forces and all the way to utilities to deliver a compliant and secure remote access solution. Regardless of which vertical, [...]

A territorial Police force adopting KEMP load balancing solution

2018-05-16T09:34:02+00:00

A territorial Police Force were searching for a solution which enabled their systems to be constantly available and ensure that their servers wouldn’t have a single point of failure. The Police Force needed to ensure the end user wouldn’t experience a disruption in service at any point due to a server failure – for this [...]

Case note – End user experience transformation with the Microsoft Cloud

2018-05-16T09:36:26+00:00

A non-ministerial government department transform the end user experience with Microsoft Cloud. Introduction A non-ministerial government department had an IT infrastructure and service which was static, due to complex on-premise infrastructure and ageing, unproductive applications. The net result meant that individual & departmental drivers for change was stifled and users had no desire to work [...]

Case Note – Dynamics 365 Transformation

2018-05-16T10:07:23+00:00

Case Note - Dynamics 365 Transformation risual assisted a UK City Council to replace their Taxi Licencing application forms with a bespoke solution to be held within Dynamics CRM. Replacing the Taxi Licencing forms was a small part of a bigger picture whereby Dynamics CRM will change the whole of the incumbent CRM solution used [...]

Utilising Dynamics 365

2018-05-16T10:07:37+00:00

risual have been working with an independent housing company on an exciting new project. The engagements will consist of several long-term projects on solution and business transformation. They currently have sector specific CRM systems, all of which look after an individual sector (Social Housing, Sheltered Housing, Alerts and response, spreadsheets by department, etc.). These systems [...]

Case Notes – Office 365 (Business Analyst)

2018-05-16T10:08:16+00:00

Case Notes - Office 365 (with risual's Business Analyst) A territorial police force are looking to make the move to Office 365 across the force, to enable collaboration and stronger communication. The Police Force have issues with growing storage costs due to extensive file shares and emails. Systems and storage is managed by a third-party [...]

Case Notes – Power BI

2018-05-16T10:10:57+00:00

Case Notes - Performance Management Framework (Power BI) risual are working with a UK Fire and Rescue Service on a performance management framework and approach. Performance management is a key tool for delivering better outcomes to users and senior leadership. It’s about acting in response to actual performance, to make improvements within the organisation and to [...]

Case Notes – Skype PBX.Anywhere365

2018-05-16T10:12:15+00:00

Case Notes - Skype PBX.Anywhere365 A large UK housing organisation are migrating from their legacy PBX platform to Skype for Business with Enterprise Voice as part of a project currently be carried out in conjunction with risual. The legacy PBX provides a contact centre function for the housing organisation to handle and report on calls [...]

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