Office ProPlus not activated

2018-04-12T14:16:10+00:00 April 12th, 2018|Office 365|0 Comments

We recently came across an issue for our customer where their Office ProPlus would not activate even though the user had a license.

The first step was to find out the last 5 digits of the license key that Office was currently using by running the following command:

C:\Program Files <x86>\Microsoft Office\Office16>cscript ospp.vbs /dstatus

From the output of this command, you can take the last 5 characters and unregister the product using the following command:

C:\Program Files <x86>\Microsoft Office\Office16>cscript ospp.vbs /unpkey:”Product Key”

After running this command you should now be able to reopen Office applications and activate successfully!

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