Azure Information Protection Toolbar issues “ADXTaskPane”

By |2018-04-27T12:30:32+00:00April 12th, 2018|Office 365|28 Comments

We had an issue recently with the Azure Information Protection (AIP) toolbar displaying outside of the Office 2016 application you are using. The Toolbar opens in a separate window named “AdxTaskPane”.

To resolve this please try the below:

  • Open the Office Application and navigate to File > Options > General > User Interface options
  • Select Optimize for compatibility (application restart required)
  • Restart Office



  1. Björn 4th July 2018 at 7:41 am - Reply

    Solved my problem!

  2. Doudi 14th August 2018 at 6:58 pm - Reply

    Thanks for this information and the short article. You solved me an issue I had about 5 months now and no one had the solution.

  3. Dale Denham 4th September 2018 at 11:24 am - Reply

    I was having this problem and could not find the solution. Thank you, this worked for me!

  4. Jennifer Cohen 10th September 2018 at 4:51 pm - Reply

    Thanks! Simple, easy instructions that solved my issue.

  5. Akila 12th September 2018 at 7:23 am - Reply

    Thanks! this fix solved the issue.

  6. Anonymous 12th September 2018 at 3:49 pm - Reply

    Great article ! Thanks for solving this for me.

  7. S.T. Beverly 12th September 2018 at 4:44 pm - Reply

    Thanks! This worked for us. Quick and to the point! Do we know why this is happening?

  8. Jacob Christian Dörr 13th September 2018 at 10:55 am - Reply

    Nice seems to have solve our problems too, now I just wish there was a GPO fix option for this 🙂

  9. Kurt Lincoln 13th September 2018 at 1:56 pm - Reply

    Issue resolved. Thank you.

  10. Cameron 14th September 2018 at 5:33 pm - Reply

    Thank you very much. This immediately solved the problem. Much appreciated!

  11. Walter HIEDLER 15th September 2018 at 12:40 pm - Reply

    Your advice was really helpful – thats better than MS help pages.

  12. Jeffrey Hocking 17th September 2018 at 11:39 am - Reply

    Thank you, works with no ‘catch’

  13. Stéphan Brissette 18th September 2018 at 4:51 pm - Reply

    You’re a king sir ! It worked.

  14. Jay 19th September 2018 at 10:23 pm - Reply

    THIS FIXED SEVERAL issues reported in our network of desktops! THANK YOU!!

  15. Leon Potgieter 20th September 2018 at 3:25 pm - Reply

    Wow thanks , great help, was stuck on this for about three weeks

  16. Janice Williams 24th September 2018 at 7:24 pm - Reply

    Thank you!!!!!!

  17. Oliver 25th September 2018 at 9:40 am - Reply

    Worked 1st time, thankyou so much 🙂

  18. Satish Pillai 25th September 2018 at 9:15 pm - Reply

    Thank you! simple and resolved.

  19. Folker 27th September 2018 at 1:09 pm - Reply

    Thank you, that was the right solution and very easy to follow, even in an german outlook.

  20. Anonymous 30th September 2018 at 11:59 am - Reply

    You’re a genius. Just 3 lines and am relieved

  21. Lopokin 1st October 2018 at 9:09 am - Reply

    Thank you. You saved my day.

  22. Anonymous 5th October 2018 at 11:17 am - Reply

    Thanks, I was really frustrated and I finally got away from this.

  23. Rogers 10th October 2018 at 1:59 pm - Reply

    Thank you so much. Glad to get rid of that nagging window.

  24. Peter Gichuru 12th October 2018 at 9:35 am - Reply

    Thanks a lot! This worked for me!

  25. alex 16th October 2018 at 9:55 am - Reply

    Many Thanks, that solved the issue with outlook well and i just a second.

  26. Bagpipe 18th October 2018 at 10:41 pm - Reply

    Thanks a lot! I was becoming crazy with the window. 🙂

  27. Anonymous 25th October 2018 at 4:10 pm - Reply

    Excellent. THank you for the simple solution to the pesky problem!

  28. Ian 25th October 2018 at 4:11 pm - Reply

    Excellent – thank you for a simple solution to an annoying feature.

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