City and County of Swansea Council – Dynamics 365

2018-05-16T10:03:24+00:00

Dynamics 365 helps City and County of Swansea Council Save 90% on License Costs and Improve Customer Experience   In 2016 Swansea Council were exiting a ten year outsourcing contract with an external IT supplier. In line with the Government’s desire to digitally transform public services, Swansea Council’s IT department wished to take a fresh [...]

Case Note – Dynamics 365 Transformation

2018-05-16T10:07:23+00:00

Case Note - Dynamics 365 Transformation risual assisted a UK City Council to replace their Taxi Licencing application forms with a bespoke solution to be held within Dynamics CRM. Replacing the Taxi Licencing forms was a small part of a bigger picture whereby Dynamics CRM will change the whole of the incumbent CRM solution used [...]

Utilising Dynamics 365

2018-05-16T10:07:37+00:00

risual have been working with an independent housing company on an exciting new project. The engagements will consist of several long-term projects on solution and business transformation. They currently have sector specific CRM systems, all of which look after an individual sector (Social Housing, Sheltered Housing, Alerts and response, spreadsheets by department, etc.). These systems [...]

Camden Council – Collaborative Workforce

2018-05-16T15:43:39+00:00

Camden Council is using innovation and digital technology to enable it to save money and deliver better services to local residents and businesses. A transformation strategy that is about a leaner and self-managed workforce, and an accommodation strategy that enables flexible working highlighted the need to implement modern technology. Stated objectives included hot-desking and mobile [...]